Contact Us

Name: Ted Tian
Mobile: 0086-134****0024
E-mail: info@ityclothing.com
Add: 7Chancheng District,Foshan,GuangDong,China
MSN: ityclothing@hotmail.com
Skype: ityclothing
QQ: 706847081

HOME > FAQ

1How To Order

When the buyer is interested in any items we posted on www.ityclothing.com, you can buy them via:

Sending us an inquiry from the above websites on the items you are interested in and the quantity to be ordered 
• Sending us sample or pictures for quotation.

Sending us an email on the items you are interested in and your requirements to us at info@ityclothing.com

Chatting with us on MSN, QQ, Skype

 

Please kindly view the Contact Us page and the left corner of the homepage to obtain the contact details. Normally we will respond within 24 hours after receiving your inquiries or emails.

 

 2. How could I get samples?

In normally way, we can only supply some free samples to the old customers, if you have a FedEx, DHL, TNT, UPS, EMS account No. or other courier freight collectable account and agree to pay the courier freight. While in the first business, we will ask you to pay for the  sample fee  courier freight.oh, oh some of the sample we can free. We will send the samples to you after receipt of the payment.

 

3. What is the minimum quantity in orders?

  It will depend on the product, we will adjust and do our best to meet your need.

 

4. How many days to delivery the goods to me ?

 

 Normally we need 45 days as production leadtime after the order is confirmed by deposite ( 30% of the goods value) from you.
For urgent order,we can discuss with each other,treat and process it accordingly.

 

 

 

 5. How can I get your price list?

 Please send email to us at info@ityclothing.com or call to inform us which items you are interested in, we will give you our price idea within 24 hours. 

6. Can you customize my design...if so what is my MOQ?

Yes. If you could not find any ideal style from our current productswe are pleased to create your design as per your requests, the minimum order quantity is to be decided.

 

7. What's your usual payment term for orders ?

Normally we accept “telegraphic transfer” ( T/T ) or Western Union. If you have other payment term ,we can discuss further with each other.

 

8. What are the freight transportation ways?

A. Sea shipping transportation

B. Air-Line shipping

C. Courier (UPS, FedEX, DHL, EMS, etc.)

We can arrange any above transportation way for you.

 

9. Do you accept OEM & ODM projects?

Yes, OEM & ODM projects are welcome, and we can put your logo on the products, and can provide a reasonable solution for you, you can email to info@ityclothing.com